Disney has just sent out an update for guests with a Disney Dining Plan and guests Booked on a Free Dining Package.
As you know, as part of our plans for a phased reopening of Walt Disney World Resort, we have made the difficult decision to cancel existing dining and experience bookings through the end of the year. For your awareness, Guests with these bookings are receiving notifications from Disney that their reservations will be impacted.
Today notifications are going via email to guests with promotional or paid dine plans.
Please see below for examples of the letters that are going out to guests:
Resort hotel Guests who purchased Dining Plan, have a Dine/Experience Reservation
Resort hotel Guests who purchased Dining Plan, have a Dine/Experience Reservation and tickets
As we plan for the reopening of our Disney Resort Hotels and Theme Parks, we are keeping the wellbeing of our Guests and Cast in mind. And we’re here to help you as we introduce new measures focused on delivering an enjoyable and magical experience for everyone who visits.
Unfortunately, these new measures have also required us to cancel any dining reservations, experience reservations and FastPass+ selections you may have made.
As a result of physical distancing, capacity in restaurants and availability of dining experiences is very limited and certain experiences such as Character dining cannot be provided.
Because of this, we have also made the difficult decision to cancel and temporarily no longer offer Disney dining plans.
We recognize the inconvenience this poses and we’re deeply sorry. We will be modifying your package to remove the dining plan. The price of the package will be adjusted accordingly and your modified package and price will be provided in a new confirmation. You will receive a refund of the difference in the package price if you have already paid in full or a reduction in the amount due if you have not yet made the final payment.
There’s nothing you need to do at this time. We will be contacting you shortly with more details about the process to secure new reservations, including our new dining and experience reservation window which will accommodate selections up to 60 days prior to arrival to allow for planning closer to your visit.
At this time, while systems update, we are temporarily suspending all modifications. However, you have the option of canceling your entire reservation at any time.
We’re putting a great deal of thought into helping you return to the magic and appreciate your patience.
For more information, please visit disneyworld.com, call 407-W-DISNEY (934-7639), or contact your travel professional or Member Services.
Select third party operated restaurants and certain other experiences may not be canceled.
Resort hotel Guests who are booked on a Free Dining package
Resort hotel guests who are booked on a Free Dining package w/ ticket
As we plan for the reopening of our Disney Resort Hotels and Theme Parks, we are keeping the wellbeing of our Guests and Cast in mind. And we’re here to help you as we introduce new measures focused on delivering an enjoyable and magical experience for everyone who visits.
Unfortunately, these new measures have also required us to cancel any dining reservations, experience reservations and FastPass+ selections you may have made.
As a result of physical distancing, capacity in restaurants and availability of dining experiences is very limited and certain experiences such as Character dining cannot be provided.
Because of this, we have also made the difficult decision to cancel and temporarily no longer offer Disney dining plans.
We recognize the inconvenience this poses and we’re deeply sorry. We will be modifying your package to remove the dining plan. As an accommodation, the price of the package will be adjusted to reflect a 35% savings on the room portion. This modified package and price will be provided in a new confirmation. You will receive a refund of the difference in the package price if you have already paid in full or a reduction in amount due if you have not yet made final payment.
There’s nothing you need to do at this time. We will be contacting you shortly with more details about the process to secure new reservations, including our new dining and experience reservation window which will accommodate selections up to 60 days prior to arrival to allow for planning closer to your visit.
At this time, while systems update, we are temporarily suspending all modifications. However, you have the option of canceling your entire reservation at any time.
We’re putting a great deal of thought into helping you return to the magic and appreciate your patience.
For more information, please visit disneyworld.com, call 407-W-DISNEY (934-7639), or contact your travel professional or Member Services.
Select third party operated restaurants and certain other experiences may not be canceled.
From our friends at chipandco.com
Filed Under: Parks & Resorts, Characters, Walt Disney World, DDP, Disney Cancels, Disney Character Dining, Disney Dining Plan, Disney World
