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The SATURDAY SIX Looks at the Do’s and Don’ts of COVID-19 Safety Protocols at Theme Parks

This week’s SATURDAY SIX takes a look at the DO’S and DON’TS of  the new safety protocols at theme parks! Both the Universal Orlando Resort and Walt Disney World are about to re-open their theme parks for the first time in over two months, but “out of an abundance of caution” comes new safety measures put in place for guests.

Enter, David and Derek.

For those uninitiated, “David and Derek” are a nod to the classic “Goofus and Gallant” formula. David is David Davies, a longtime TouringPlans analyst and IT strategist whose hobbies include solitaire, HTML coding, and nitpicking. Derek is Your Humble Author. Together the two cover all the important Do’s and Don’ts of the theme park world, but specialize in hot topics such as Guest Etiquette at the Disney ParksStar Wars: Galaxy’s Edge, Dog-Friendly Hotels, and vacation planning. This week, the two tackle a subject that everyone is thinking about… the new safety measures at Disney and Universal. We’re joined by superstar artist Brian Cooper to examine the right ways – and more importantly – the wrong ways, for each step of the new protocols. Remember, we’re all in this together, so without further ado, let’s kick off the countdown with…

# 6 – New Safety Policies

There are several new rules and regulations that guests at Universal and Disney are going to have to adhere to, at least for the foreseeable future. You can find these new rules on both Universal’s website and Walt Disney World’s website before you head out to the parks. At the resorts, there is signage EVERYWHERE. Considering this is a community which flipped out over Disney enforcing measurements on strollers and banning loose ice, this should all go well.

# 5 – Temperature Check

At both Universal and Disney, guests will be given a mandatory temperature check upon arrival. Guests with a temperature of 100.4 degrees or greater will not be admitted. As we have already seen at Universal CityWalk and Disney Springs, both companies have an area set aside for guests who have a temperature over 100.4 degrees. This area will allow a guest the opportunity to “cool down” and be retested to see if the high reading was caused by external factors instead of a possible fever.

# 4 – Face Coverings

At both Disney and Universal, every guest (ages 2 and up) is required to wear a face covering during their visit. The coverings must fully cover an individual’s nose and mouth, while allowing the guest to remain hands-free.  There are no ifs, ands, or buts to this policy. The Centers for Disease Control and Prevention recommends face coverings in areas of significant community-based transmission (AKA “theme parks”).

# 3 – Contactless payments

One thing that has seen a massive increase over the last two months across America is the amount of businesses giving customers the option of having their transactions be contactless. This can include things such as pizza delivery drivers leaving your order outside the front door, to being able to pay at supermarkets with your phone (rather than putting your credit card in a machine or handing an employee cash). In the Orlando theme parks, mobile ordering and contactless payments had just started to grow in the past year or so, but it is expected that most venues – if not all – will have these options going forward. We’ve already seen with Universal that several of their CityWalk establishments – including Voodoo Doughnut – now give guests the option to pre-order and pay for their purchases with their phone, then pick up their purchase without ever having step foot into the actual venue.

# 2 –  Social Distancing

Guests are expected to practice social distancing and keep at least 6 feet (2 meters) between their travel party and others. Both Universal and Disney have put markings throughout their resort to help guests keep their distance from each other. If it’s hard to picture the distance of 6 feet in your mind, think about the distance in terms more relatable to theme park fans. 6 Feet is the approximately the size of 3 Minions from Despicable Me, 4 large pizzas from Via Napoli, the height of a Disneyland pressed penny machine, or an eBay pirate’s merchandise haul.

# 1 – Hand Washing

Guests are encouraged to wash their hands with soap and water often, and for at least 20 seconds. Like when it comes to brushing our teeth, many people wildly overestimate the time they put into simple things like washing their hands. Much like rope-dropping a theme park and standing in front of the park’s front gates, time stands still when you are in front of a sink. 20 seconds can seem like 20 minutes. It’s recommended to hum a tune or sing a song to make sure you are scrubbing for an appropriate length of time. Many people hum the “alphabet song” or sing the “Happy Birthday song” twice. Thankfully theme park fans have a full library of catchy songs and well known tunes to pass the time. And guess what? If you like to recite the Ghost Host spiel from the Haunted Mansion’s stretching room, now’s your time because WE DON’T WANT TO HEAR YOU DO IT IN THE PARKS.

So there you have it: DAVID AND DEREK look at the Do’s and Don’ts of new safety protocols at the theme parks! See you next weekend for the latest installment of the SATURDAY SIX, where we’ll look at something fun from the world of Disney and Universal. If you enjoyed yourself, be sure to check out The Magic, The Memories, and Merch! articles covering the latest from the Disney Outlet Stores. You can also follow Your Humble Author on Twitter (@derekburgan).

If you enjoyed this article, you will surely like the following:

The Adventures of David and Derek are truly made possible due to the amazingly talented artist Brian Cooper. Be sure to check Brian out on Instagram, Twitter,  and his own website.

Special Thanks to The Elite Brandon Glover, the bio-est of all reconstructs @bioreconstruct, Captain Cruiseline Scott Sanders of the world famous Disney Cruise Line Blog, my personal protege Hunter “Elvey” Underwood, the SAT SIX Fun Squad of Parkscope Joe and Nick, charter member of the Universal Four @Nitro230, hot shot Michael Carelli, and Hermione Granger’s tutor Megan Stump for their invaluable assistance with this article. The SAT SIX is inspired each week by goofballs Aengus Mackenzie and LitemAndHyde and you Potterheads will  enjoy Meg’s other blog work over at the Central Florida Slug Club.

The SATURDAY SIX Focus Group workshops many ways to do a strip. Here’s one alternate take.

The post The SATURDAY SIX Looks at the Do’s and Don’ts of COVID-19 Safety Protocols at Theme Parks appeared first on TouringPlans.com Blog.

From our friends at touringplans.com
Filed Under: Saturday Six, Walt Disney World (FL), coronavirus, saturday six

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Disney News Disney Parks Other

Universal Orlando Reopening Resorts on June 2, 2020

Photograph copyright Universal Orlando.

Universal Orlando Resort closed March 16, 2020, due to the spread of the novel coronavirus that causes COVID-19. Universal initially expected to reopen in mid-April but now expects to remain “closed through at least May 31, 2020.”

Today, Universal Orlando announced the phased reopening of the resorts on June 2, 2020. The following resorts are reopening:

  • Hard Rock Hotel
  • Loews Royal Pacific Resort
  • Universal’s Cabana Bay Beach Resort
  • Loews Sapphire Falls Resort
  • Universal’s Aventura Hotel
  • Universal’s Endless Summer Resort – Surfside

The following resorts will remain closed until a future date.

  • Loews Portofino Bay Resort
  • Universal’s Endless Summer Resort – Dockside

Self-parking is complimentary, and valet parking is not available. Guests are subject to additional security and health precautions such as temperature checks, mandatory face coverings, and social distancing in public areas. While the parks reopen for guests on June 5, guests staying at a resort will have access to the parks on June 3 and June 4.

CityWalk Cinemark movie theater and Blue Man Group Orlando show remain closed until further notice. Follow TouringPlans Blog and TouringPlans on Twitter for the latest reopening information for the Universal Orlando Resort and Walt Disney World Resort.

The post Universal Orlando Reopening Resorts on June 2, 2020 appeared first on TouringPlans.com Blog.

From our friends at touringplans.com
Filed Under: Universal Orlando Resort, coronavirus, Resorts

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Disney Parks

43+ Questions We Still Have About Disney World’s Reopening

Disney recently unveiled the broad outlines of its Walt Disney World resort reopening plan. Magic Kingdom and Animal Kingdom will reopen on July 11 and Hollywood Studios and Epcot will reopen on July 15. Additionally, some of the Disney Vacation Club hotels will be available to members and guests as early as June 22. An overview on the Disney Parks Blog filled in a few more details, like a temporary suspension of parades and evening spectaculars and a reservation system for park entry.

Welcome to the new normal. We have questions.

While this is vastly more information than we had a few days ago, there are still many questions about how the opening will roll out and what the new Disney normal will look like. Here are some that we have (in no particular order):

  1. Will there be social distancing measures implemented on the attractions? Will they look like some of our predictions?
  2. If everyone is mobile ordering quick-service food, how will they streamline the pick up procedures?
  3. How will mask use be enforced?
  4. Will there be rules for trying on or returning theme park merchandise?
  5. Since many of the international cast members returned home, how will the Epcot World Showcase pavilions be staffed?
  6. Will Disney’s buffet service restaurants be reconfigured to another form of service? If so, how long will this last?
  7. If character greetings are temporarily suspended (as mentioned in the Parks Blog), how will character meals be impacted? Will the pricing change for those venues?
  8. Will evening activities be added to the resorts?
  9. Will some resorts be temporarily closed or repurposed (stationing the NBA at Coronado Springs is one rumor), and if so, how will guests with reservations there be relocated?
  10. Will all of Disney’s internal transportation methods operate? If so, how will that work?
  11. Will MagicBand capabilities be altered in any way? For example, will non-resort guests be allowed to link a credit card for charging purposes?
  12. Will table service restaurant ordering be altered? Will disposable or online menus be used?
  13. Will there be limits to the number of guests allowed into park shops?
  14. Will guests be allowed to walk and eat without wearing masks? How will this impact things like popcorn and Mickey bar sales?
  15. Will the park trash cans be altered? Will guests be able to dispose of refuse without touching a trash can flap?
  16. How will characters be integrated into the parks if there are initially no meet and greets?
  17. How will photography work? Will guests be allowed to take off masks for photo ops?
  18. Will dining hours be altered?
  19. How will park reservations work?
  20. Will park hopping be allowed?
  21. Will paper maps and Times Guides be eliminated? What about other ephemera like stickers for kids or the welcome leis at the Polynesian?
  22. Given the reduction in entertainment, will ticket prices be changed in any way?
  23. Will resort pool seating be reconfigured in any way?
  24. Will resort lobby seating be reconfigured in any way?
  25. How will resort room cleaning practices change? Will they eliminate things like pens and the end of bed half-blankets?
  26. Will the new park rules be added to the resort room TV feed? Will Stacey explain them?
  27. When will things like the Biddidi Bobbidi Boutique and the Fancy Nancy makeover resume?
  28. Will backstage tours be suspended for a time?
  29. Will the August start date for the Epcot Food & Wine Festival be altered?
  30. Will the dates for Mickey’s Not So Scary Halloween party be altered? Will the costume rules for MNSSHP change?
  31. Will the Epcot Kidcot Fun Stops be operational?
  32. How prevalent will the COVID-related signage be in the parks?
  33. Will the park entry security measures be altered? Will security cast members still touch guests’ bags, or will automated screening be implemented?
  34. How will temperature checks work? What happens if guests do not pass the temperature check? Will ticket refunds be allowed for medical reasons?
  35. Will there be any changes to Magical Express procedures? Will guests need temperature checks to board the Magical Express buses?
  36. Given the scrapping of the current FastPass system, will guests who previously had FastPasses be allowed priority access to the rides?
  37. Will fill-your-own candy stations in resort shops be eliminated?
  38. Will the resort refillable mug program be changed? Will guests be allowed to fill their own beverage cups?
  39. Will resort recreation rentals be altered?
  40. How will the pattern for interactive attractions change when everyone is wearing masks? Will there be new jokes for the Jungle Cruise, Monsters Inc. Laugh Floor, or Turtle Talk with Crush?
  41. If some queues move outdoors, how will guests be sheltered from the sun? Will there be umbrellas in the walkways?
  42. Other than masks for sale, will there be any other merchandise that addresses the virus situation? Jokey tees? Plush toys wearing masks?
  43. How will guests be instructed to social distance in resort bars and lounges?

These are just a few of the near infinite number of questions we have about the new Walt Disney World. What did we miss? What are you thinking about? Let us know in the comments.

The post 43+ Questions We Still Have About Disney World’s Reopening appeared first on TouringPlans.com Blog.

From our friends at touringplans.com
Filed Under: Walt Disney World (FL), coronavirus

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Disney Parks

Disney World Touring Plans Without FastPass

We’re about to test Mickey’s theory in ways that he probably didn’t anticipate.

We now have a better idea what touring a Walt Disney World theme park might look like after the COVID-19 lockdown. Here are our first thoughts.

First, an acknowledgement. We aren’t saying that you should feel comfortable going to a theme park when they open and we aren’t saying you shouldn’t feel comfortable either. The fact is, people will be in the parks when they re-open and we want to provide the best touring advice we can for those that go.

Admission to the parks will be like a special event. Think Mickey’s Not-So-Scary Halloween Party or Mickey’s Very Merry Christmas Party but during the day. So, that means:

  1. No FastPass+
  2. Limited admission
  3. A subset of available attractions

That’s right, no FastPasses. For the first time since 1999, all Walt Disney World attractions will be standby only. This opens up the physical space in the queues which allows easier control of the spaces between guests in line. It isn’t clear whether or not some standby queues will use virtual queues. Limited admission is not a surprise, but the way to buy tickets is still a mystery. Some attractions may be closed or may operate with less than normal capacity.

Here’s the good news:

Our TouringPlans software is ready to handle these new park conditions. In fact, without FastPass+ the process of optimizing a touring plan becomes simpler. We know what wait times to expect based on our knowledge of the attractions, our database of wait times collected during normal hours, and wait times collected during party events with limited admission.

The touring plans have always had dedicated “day of” wait-time models, whose only job is to look at what’s happening a park right now, and make predictions for the rest of the day.  Those models update every 5 minutes while the parks are open, so you’ll be able to react quickly to whatever changes happen.  We’re already updating our long-term wait time forecasts to account for limited admission and changes to ride capacity.

Here’s the less-good news:

You’ll need a reservation to get into the parks. Pent-up demand for returning to the parks and a limited supply of reservations might make visits hard to come by. We don’t know much about the system that will be in place to get a park-entry reservation.  If you’re able to get them, touring the parks with an optimized plan will be a breeze.

Stay tuned for more details as they arrive and watch for a crowd calendar update in the near future.

The post Disney World Touring Plans Without FastPass appeared first on TouringPlans.com Blog.

From our friends at touringplans.com
Filed Under: Crowd Blog, Walt Disney World (FL), coronavirus, walt disney world

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Disney News Disney Parks Other

Walt Disney World Resort Cancelling FastPasses, Dining Reservations, and More

With the announcement that the Walt Disney World Resort would potentially be reopening the Magic Kingdom and Disney’s Animal Kingdom on July 11 and Epcot and Disney’s Hollywood Studios on July 15, there were, of course, some things that we didn’t know.

What was announced was that when the theme parks reopen, attendance would be managed through a new theme park reservation system that will require all guests to make a reservation in advance for theme park entry. Details about how this system will work will be released later. But how would things move forward for those who already had their vacations planned – especially with things like dining reservations, FastPasses and more. We now have an answer.

First of all, as I had mentioned in a previous article, the Walt Disney World Resort is currently pausing new ticket sales, as well as any new Walt Disney World Resort Hotel reservations. This will allow Disney to focus on Guests who already have tickets and reservations currently scheduled during a time when park capacity will be extremely limited. For those who have already bought tickets and those who are Annual Passholders, they will be able to make a theme park reservation before any new tickets are sold to the general public moving forward. These individual with already purchased ticket media will be contacted soon to provide additional details. New ticket sales and Disney Resort hotel reservations will resume after that period of time.

In addition, due to the need to physically limit Guests, Disney has decided to cancel all existing dining reservations, as well as experience bookings (like the Bibbidi Bobbidi Boutique, Savi’s Workshop, tours, etc). When the ability to make dining and experience reservations opens back up, Guests will find that it will be a 60-day booking window, not the traditional 180-day booking window. Those Guests who did have existing reservations will have priority access to rebook dining and experience reservations when they reopen.

In addition, the Disney Dining Plan will be suspended through the end of the year. And those who purchased a Disney Dining Plan for dates between May 28, 2020 and September 26, 2021 will be automatically cancelled. If you have purchased the Disney Dining Plan for your upcoming vacation, you will be refunded that money.

Those who booked a Resort hotel reservation with Free Dining for dates between May 28, 2020 and September 26, 2021 will also see their Disney Dining Plan cancelled and they can choose to rebook their vacation for a later date with a 35% room discount.

In addition, for the time being, FastPass+ will be suspended as the additional queue space that normally gets taken up by FastPass+ Guests will now be used to help manage capacity and maintain physical distancing. Existing FastPass+ selections that have previously been made will be cancelled.

Finally, Extra Magic Hours for the parks will be temporarily suspended.

Disney will be reaching out to those Guests who are affected by these updates with additional information and details on options, including refunds.

Stay tuned to the blog for more information on what new changes are in store for those looking to visit the Walt Disney World Resort as we navigate a world that now has the threat of coronavirus.

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From our friends at touringplans.com
Filed Under: News, Walt Disney World (FL), coronavirus, walt disney world