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Disney Suggests Guests with Upcoming Reservations use Online Check-In

Walt Disney World Resort hotels are reopening later this month and the theme parks are reopening next month. Disney is suggesting that guests with upcoming reservations use online check-in to help with social distancing efforts. Using online check-in will also allow guests to avoid delays.

Online check-in allows guests to go directly to their room once they arrive at the hotel. The process can be done in advance on the Disney World website or on the My Disney Experience app. Guests will need their MagicBand or the ‘Unlock Door’ feature on their phone in order to enter their room.

Using online check-in allows guests to take advantage of Direct-to-Room Service. If you are unfamiliar with this service here’s how it works:

Follow these simple steps to enjoy Direct-to-Room service at your Disney Resort hotel:

Link your Disney Resort hotel reservation to your Disney Account
Use the Online Check-In service prior to arrival
On your arrival day, use the My Disney Experience app to get real-time Resort reservation updates, including a notification when your room is ready
When you receive notice that your room is ready, simply use the My Disney Experience app to find your room and unlock your door with either your MagicBand or the Unlock Door feature on the app

If you arrive before your room is ready, make sure notifications are enabled for your My Disney Experience app. Disney will notify you as soon as your room is ready for you.

Check-in time for all Disney Resort hotels is 3:00 PM, except for Disney Deluxe Villa Resorts, which have a check-in time of 4:00 PM.

If you’re looking for more information about Walt Disney World’s reopening, check out our other articles:

From our friends at chipandco.com
Filed Under: News, Parks & Resorts, Places to Stay, Walt Disney World, Direct to Room Service, disney resort hotel, Disney World Reopening, MagicBand, Online Check in

Vice President of Worldwide Safety Services Katie Kelly has just released an update on staying at a Disney Resort Hotel this morning:

Check it out below…

Dear Guests,

As we look towards reopening our parks and resorts around the world, your wellbeing – and the wellbeing of our cast members – is one of our top priorities. In March, we began the phased reopening of Shanghai Disney Resort, and on May 20, we took another step as guests returned to shop and dine at Disney Springs at Walt Disney World Resort. Just as we’ve started making plans for our theme parks, we are also making plans for our hotels and Disney Vacation Club resorts. With that in mind, we wanted to share what you can expect when you book a stay at a Disney Resort hotel.

As Disney’s Chief Medical Officer Dr. Pamela Hymel shared in her previous update, our health and safety team has taken a close look at the experiences at our hotels, from resort and room cleaning to check-in, dining and entertainment, so you can have a magical visit with peace of mind. During your stay, you’ll find updates and enhancements made with health and safety in mind, in line with the guidance of health and government authorities.

At the Resort

Staying with confidence starts at check-in, with options to use Online Check-in service at select locations and meet your luggage at your room with redesigned bell services.

Throughout Disney Resort hotels, we’re increasing cleaning in high-traffic areas such as elevators and escalators, handrails, benches, tables, handles, restrooms, and more. We’ve also expanded the number of hand sanitizer locations across the property.

At our restaurants, lobbies, pools, fitness centers, and other public areas, we’re looking at adjusting services to enable preventive measures and physical distancing, including reducing capacity where appropriate and implementing enhanced cleaning measures.

We’re using technology to aid us in these efforts, with limited-contact services in place at our shopping and dining locations, with Mobile Order, cashless options and Magic Bands.**

In Your Room

Before arrival, every room will be given enhanced cleaning. During your stay, a light cleaning service (including removal of trash and replenishment of towels and amenities) will be offered every other day.**

Our housekeeping cast members will receive training on increased cleaning measures throughout the resort hotel and for each guest room, including updated practices for cleaning tools and managing in-room amenities, linens, luggage, and more.

Of course, we all have an important role to play in promoting health and safety. We are asking our guests to help, by washing your hands frequently with soap and water; following physical distancing and other guidelines when you visit; and rescheduling your visit if you or a member of your party feel ill or are subject to quarantine or other travel restrictions.

We’ll share more information about the health and safety measures at Disney Resort hotels with you ahead of your visit – and continue to monitor the situation and make adjustments as appropriate.

While our new experience may be a little different from the last time you stayed with us, a magical and memorable visit awaits you at our Disney resort hotels. We’re looking forward to welcoming you – see you real soon!

Katie Kelly

Vice President of Worldwide Safety Services
Disney Parks, Experiences, and Products

*Owned-and-operated Disney resorts.
**Available at Walt Disney World Resort only.
***Disney Vacation Club members will receive their traditional housekeeping service.

Source

From our friends at chipandco.com
Filed Under: Parks & Resorts, Walt Disney World, Disney Hotel, disney resort hotel, Disney World, Disney World Reopening, Disneyland