Categories
Disney News Disney Parks Disney Vacations

Disney releases an Update on staying at a Disney Resort Hotel before reopening

Disney releases an Update on staying at a Disney Resort Hotel before reopening Disney Resort Hotel

Vice President of Worldwide Safety Services Katie Kelly has just released an update on staying at a Disney Resort Hotel this morning:

Check it out below…

Dear Guests,

As we look towards reopening our parks and resorts around the world, your wellbeing – and the wellbeing of our cast members – is one of our top priorities. In March, we began the phased reopening of Shanghai Disney Resort, and on May 20, we took another step as guests returned to shop and dine at Disney Springs at Walt Disney World Resort. Just as we’ve started making plans for our theme parks, we are also making plans for our hotels and Disney Vacation Club resorts. With that in mind, we wanted to share what you can expect when you book a stay at a Disney Resort hotel.

As Disney’s Chief Medical Officer Dr. Pamela Hymel shared in her previous update, our health and safety team has taken a close look at the experiences at our hotels, from resort and room cleaning to check-in, dining and entertainment, so you can have a magical visit with peace of mind. During your stay, you’ll find updates and enhancements made with health and safety in mind, in line with the guidance of health and government authorities.

At the Resort

Staying with confidence starts at check-in, with options to use Online Check-in service at select locations and meet your luggage at your room with redesigned bell services.

Throughout Disney Resort hotels, we’re increasing cleaning in high-traffic areas such as elevators and escalators, handrails, benches, tables, handles, restrooms, and more. We’ve also expanded the number of hand sanitizer locations across the property.

At our restaurants, lobbies, pools, fitness centers, and other public areas, we’re looking at adjusting services to enable preventive measures and physical distancing, including reducing capacity where appropriate and implementing enhanced cleaning measures.

We’re using technology to aid us in these efforts, with limited-contact services in place at our shopping and dining locations, with Mobile Order, cashless options and Magic Bands.**

In Your Room

Before arrival, every room will be given enhanced cleaning. During your stay, a light cleaning service (including removal of trash and replenishment of towels and amenities) will be offered every other day.**

Our housekeeping cast members will receive training on increased cleaning measures throughout the resort hotel and for each guest room, including updated practices for cleaning tools and managing in-room amenities, linens, luggage, and more.

Disney releases an Update on staying at a Disney Resort Hotel before reopening

Of course, we all have an important role to play in promoting health and safety. We are asking our guests to help, by washing your hands frequently with soap and water; following physical distancing and other guidelines when you visit; and rescheduling your visit if you or a member of your party feel ill or are subject to quarantine or other travel restrictions.

We’ll share more information about the health and safety measures at Disney Resort hotels with you ahead of your visit – and continue to monitor the situation and make adjustments as appropriate.

While our new experience may be a little different from the last time you stayed with us, a magical and memorable visit awaits you at our Disney resort hotels. We’re looking forward to welcoming you – see you real soon!

Katie Kelly

Vice President of Worldwide Safety Services
Disney Parks, Experiences, and Products

*Owned-and-operated Disney resorts.
**Available at Walt Disney World Resort only.
***Disney Vacation Club members will receive their traditional housekeeping service.

Source

From our friends at chipandco.com
Filed Under: Parks & Resorts, Walt Disney World, Disney Hotel, disney resort hotel, Disney World, Disney World Reopening, Disneyland

Categories
Disney News Disney Parks Disney Vacations

News! Walt Disney World Swan and Dolphin Asking July Guests to Confirm Reservations!

Over the weekend, there was STILL a way to book a non-DVC room on Disney property for the reopening of Magic Kingdom and Animal Kingdom on July 11th and the reopening of Epcot and Disney’s Hollywood Studios on July 15th. Guests could go through Mariott’s website and book a room at The Walt Disney World Swan and Dolphin resorts.

THEN, the Swan and Dolphin’s website was updated to state that both resorts will remain closed through July 29th.

That left guests with rooms at the Swan and Dolphin with one MAJOR question: What would happen to their reservations?! Now it seems as though the Swan and Dolphin WILL be open to guests with previously booked stays.

Swan and Dolphin Resort

The Swan and Dolphin resorts are asking guests to confirm their reservations by 5PM on Monday, June 15th, otherwise, the reservation will be canceled and refunded. If you have a reservation at the Swan and Dolphin for July, confirm by calling 800-227-1500 or by emailing reservations@swandolphin.com.

Email From Swan and Dolphin

According to the email, the Swan and Dolphin resorts will be operating with “limited services initially, which will impact amenities and restaurants typically available to guests.” Though these are third-party hotels, this is in line with what Walt Disney World resort hotels will look like after reopening on June 22.

Animal Kingdom Lodge

Note that the Swan and Dolphin did NOT confirm when they will be reopening to new guests, nor when the hotels will open to new reservations before July 30th. We’ll monitor this story and keep you updated as we learn more.

Are you staying at the Swan and Dolphin anytime soon? Let us know in the comments!

Related posts:

  1. There’s Still a Way to Book a Room on Disney World Property Right Now!
  2. NEWS! Annual Passholders Can Get Some AWESOME Discounts on Disney World Area Hotels This Spring!
  3. What’s New at Disney’s Caribbean Beach and Swan and Dolphin Resorts: Disney X Nike Gear and Princess Crown Pins!

From our friends at www.disneyfoodblog.com
Filed Under: Disney News, disney resorts, Featured, Swan and Dolphin Resorts, Walt Disney World, Disney, disney hotels, disney news, disney parks, Disney World, Disney World reopening, Disney World Swan and Dolphin Resort, disney’s dolphin resort, disney’s swan resort, marriott, swan and dolphin, Swan and Dolphin Resort

Categories
Disney Parks Other

Here’s What We Know About MagicBands During Disney World’s Reopening

As many of us are already keenly aware, our summer Disney World vacations are going to look and feel very different this year. There’s going to be a lot fewer people in parks, tons of new health and safety measures, and no parades, fireworks or character meet and greets to start.

Disney’s Hollywood Studios

But with so many modifications being made to Disney World’s guest experiences, you might be asking yourself what’s going to happen with MagicBands? Will we still be using them? Can we still pre-order them? We’re just like you guys — we can’t picture a trip to Disney World that doesn’t include MagicBands since we’re so used to swiping them to enter the theme parks, our guest rooms, and even pay for stuff! Plus — that’s only a couple of ways we use ’em! The list goes on and on!

Rest assured, while many changes are happening for Disney World’s July 11th and July 15th reopening, Disney World will still be using MagicBands. While we won’t have all the details for you until Disney World reveals its new reservation system, here’s what we know about MagicBands so far.

What if I’ve already ordered my MagicBands?

Shortly after the parks announced they were closing, Disney World suspended MagicBand orders. Guests who had placed orders that were shipped out would still receive their MagicBands while any upgraded MagicBands that were to be delivered to Disney World resort hotels after March 20th were automatically canceled and refunded.

Screenshot from Disney World Website

Since the Disney World theme parks and hotels were closed indefinitely, MagicBand orders were suspended. But now that the parks are reopening July 11th and 15th along with several Disney Vacation Club resorts and Disney’s Fort Wilderness Resort opening June 22nd, is there a way for guests to order their MagicBands again? We investigated!

Will I still be able to order my MagicBands?

Normally, Disney Resort hotel guests and Walt Disney World Annual Passholders can order MagicBands through the My Disney Experience website. But since Disney World has temporarily suspended its ticket sales, stopped taking new hotel bookings, and aren’t allowing guests to reserve any FastPasses or dining experiences at this time, we were curious to see if we could still place a MagicBand order.

Beach Club Resort

When we tried to place an order as a Disney World Annual Passholder this morning we received a message stating, “While the Walt Disney World theme parks and Resort hotels are temporarily closed, we are not currently accepting new MagicBand orders linked to Walt Disney World Annual Passholders or Disney Resort hotel reservations. Please continue to check this page for additional updates.”

Screenshot from Disney World’s Website

Okay, fair enough. Luckily, we also have a reservation to stay at Disney’s Contemporary Resort as well as Disney’s Polynesian Village Resort on July 1st. 

Screenshot from My Disney Experience App

At first, it appeared as if we could order our MagicBands, because we saw this “Choose MagicBands” option…

Screenshot from My Disney Experience App

…but when we clicked on it, we still weren’t directed to the ordering process. Instead, we saw this screen which informed us we could order our MagicBands up to 11 days before our arrival date if we wanted them sent to our homes (which has been Disney World’s shipping policy on MagicBands since before the temporary closures).

Screenshot from My Disney Experience App

We searched high and low and didn’t find any way to place an order for MagicBands at the moment, so as far as we’ve been able to dig up, MagicBand orders are still being temporarily suspended at this time. We’re hopeful once Disney World launches its new reservation system, guests will be able to place their MagicBand orders once again.

Check out Disney World’s newest solid color MagicBand here!

I have 12 days left to order for a July trip and I’m not sure what I should do!

Prior to the closure, Disney World advised guests to order their MagicBands at least 11 days before your arrival date if you would like your MagicBands shipped to your home and at least 6 days before your arrival date to have them shipped to your Resort hotel. Disney World’s website still states this as their policy.

However, while we were attempting to order MagicBands today, we noticed this “Shipping Timeline” which reads a little bit differently.

Screenshot from My Disney Experience App

Disney World says you should choose a MagicBand 10-6 days before your arrival date and MagicBands will ship only to your resort for the time being. If you select your MagicBand 5-1 days before your trip, you won’t get to pick out a color or design. You’ll be issued a gray MagicBand, available for pick-up at the guest relations.

Disney’s Beach Club Resort

Once the hotels reopen, Disney World will be strongly encouraging guests to utilize online self-check-in as well as a new chat feature that will instantly connect guests with a Cast Member, saving you a trip to Guest Relations. However, Disney has informed us standard check-in will be available for guests whose MagicBands are shipped to the resort.

It’s still very unknown when Disney World will resume shipping MagicBands out to guests’ houses or how fast they’ll arrive, but we’ll update you with any new information Disney provides on this matter.

What if my Disney World hotel doesn’t have a reopening date yet?

We’re keeping a watchful eye on Disney World’s hotels for any reopening announcements and we’ll let you know as soon they’re accepting new bookings. So far, we know in order to have priority access to the new reservation system, guests will need to have valid admission and Disney World accommodations booked.

MagicBand reader in Walt Disney World

We did, however, see the feature on the My Disney Experience app which allowed us to forego the option of ordering new MagicBands so we could recycle our old MagicBands from previous trips. While not everyone has old MagicBands lying around, any MagicBands you’ve used at Disney World and haven’t deactivated from your account could still work at the parks and hotels.

Screenshot from My Disney Experience App

You can also purchase MagicBands on shopDisney or other third party websites such as Amazon or eBay and link them to your account, but since Disney World provides MagicBands for free (included in the price of your reservation) you may want to hold off.

Keep in mind — having just park tickets or only a hotel reservation will not guarantee you’ll have access to the theme parks upon their reopening. Since Disney World has suspended all ticket sales, new hotel bookings, and a bunch of other services (which we now know includes ordering MagicBands) we know many of you are anxious to get the ball rollin’ on your vacation planning. Just sit tight for now, try not to worry yourselves too much, and we expect Disney World to be releasing many new details about its procedures very soon!

Are you waiting to order MagicBands for your Disney World trip this summer? Let us know in the comments below!

From our friends at www.disneyfoodblog.com
Filed Under: Animal Kingdom, Disney News, disney’s hollywood studios, Epcot, Featured, magic kingdom, Walt Disney World, can I still order magicband, Check-In, contactless payment, Disney World, Disney World Website, hotel reservation, july 11th, july 15th, MagicBand, magicband orders, My Disney Experience, no reopening date, official reopening, room key, self check-in, sent to house, sent to resort, will disney world still use magicbands

Categories
Disney Food Disney News Disney Parks

NEWS: Disney World Is Calling Back More Full-Time Food and Beverage Cast Members

Earlier we reported some union Cast Members from Disney World’s hotels and theme parks were being called back to resume working as early as June 14th, and know we can provide you with a few more updates!

Cake Pop at Magic Kingdom

According to a recent post on Unite Here Local 737 union’s Facebook page, we now know a few more food and beverage locations that have started calling back their full-time Cast Members as Disney World gets ready for its big reopening!

Here’s are a few more specific areas where Cast Members are being called back to their positions starting June 21st.

Photo Credit: Local 737 Union

The Orlando Hotel and Restaurant Workers Movement which is affiliated with the Unite Here Local 737 union has also begun calling back Cast Members for several Disney World hotels. The post went on to state additional workers may also be called to some of the locations that have previously been announced and that they’ll be providing more information soon.

Are you a full-time Disney World food and beverage Cast Member? Let us know if you’ve been called back in the comments below!

Related posts:

  1. We’re Adding Another Restaurant to the List! Blaze Pizza in Disney Springs Will Reopen May 20th
  2. PHOTOS and TIPS: Our FULL Experience From Reopening Day at Disney Springs
  3. News! Vivoli il Gelato Will NOT Be Reopening Today in Disney Springs

From our friends at www.disneyfoodblog.com
Filed Under: Counter-Service, Disney News, Featured, Table-Service, Walt Disney World, 737, called back, cast member, cast members, Disney World, food and beverage, reopening, resort hotel, restaurant, return to work, theme park, union, Unite Here Local 737 union, workers

Categories
Disney Food Disney News Disney Parks Other

Disney World to call back full-time food & beverage Cast Members

Disney World Restaurant

Local Disney World Union 737 recently announced that Disney World will be calling back full-time food & beverage Cast Members on their Facebook Page.

More updates on the re-opening of Disney food and beverage! This afternoon, Disney will begin calling full-time workers back to these locations. Additional workers may also be called to some of the locations we announced last week on this Facebook page. We do not have any other information now. As soon as we have information about Park and Resort openings, we will post it here.

Not all Cast Members are being called back at this time and we do not have any more information than what they posted above…

Stay tuned to more information here on Chip and Co!

From our friends at chipandco.com
Filed Under: Parks & Resorts, Disney Food, Walt Disney World, Disney Cast Members, Disney Dining, Disney Workers, Disney World, Recall