Tag: technical difficulties

From our friends at www.disneyfoodblog.com

This morning, the Minnie Mouse: The Main Attraction May Tiki Room collection released on shopDisney.

And fans must have FLOCKED to the site, because shopDisney announced they were experiencing technical difficulties.

ShopDisney began instituting a virtual waiting room for the Star Wars merchandise release on May the fourth.

They have used this program to try and control site traffic during popular releases. However, launch day didn’t go so smoothly for the Star Wars merch, because the site was having trouble shortly after the release.

ShopDisney had a few weeks to iron the kinks out and geared up for another collection launch this morning using the virtual queue.

The virtual queue was already being used 30 minutes prior to the release. The announcement stated we would have 10 minutes to browse and fill our carts.

We were able to view the items minutes after they released. Sure, we had to refresh individual pages a few times, but compared to our previous experiences with the Main Attraction releases — this time around wasn’t too bad.

However, another one of our team members joined the virtual queue at 10AM and still wasn’t given access an hour later.

ShopDisney acknowledged the struggle via Twitter stating, “Due to overwhelming interest in today’s release, we’re currently experiencing technical difficulties. We apologize for the inconvenience and thank you for your patience as we work with our partners to quickly rectify the situation.”

So, the virtual queue system seems to be pretty hit or miss. You could be part of the lot who gets in just fine, or you could end up on a virtual queue list with no concept of where you are in line.

We’d love to hear your experience with shopDisney’s new virtual queue and the new collection releases. Did you have trouble? Get in just fine? Let us know in the comments!